Terms of service

Introduction

Welcome to Mini Cuddles. By using our website (minicuddles.uk) or placing an order, you agree to be legally bound by these Terms of Service (“Terms”), which incorporate our Privacy Policy, Returns Policy, and Shipping Policy. Please review these documents carefully before using the site or placing an order.

If you do not agree with any part of these Terms, you should not use our Services.

Eligibility and Account Use

You must be the age of majority in your jurisdiction or have parental consent to use our Services. You are responsible for providing accurate and complete information during checkout or account registration, and for keeping your account credentials secure. You are responsible for all activity under your account.

Orders and Acceptance

All orders are subject to availability and confirmation. An order confirmation email is not a guarantee of acceptance. We reserve the right to cancel or refuse any order, especially in the case of pricing errors, fraud, or stock issues.

Pricing and Payment

• All prices on the website are in GBP (£) and include VAT, unless stated otherwise.
• Prices, promotions, and availability may change without prior notice.
• Full payment is required at the time of order via secure payment methods.
• We accept major credit/debit cards through trusted third-party processors.

Product Description and Accuracy

We make every effort to display accurate product images and descriptions, but colours may appear differently depending on your device. Product details may change without notice. We reserve the right to correct any errors, omissions, or inaccuracies.

Intellectual Property

All content on minicuddles.uk—including text, images, graphics, logos, and product designs—is the intellectual property of Minicuddles or its licensors and protected by law. You may not copy, use, or distribute any content without written permission.

Third-Party Services and Links

Our website may include third-party tools or links. We do not control or endorse external sites and are not liable for your use of third-party services. Please review third-party terms and privacy policies before use.

Shopify Hosting Notice

Mini Cuddles is powered by Shopify Inc., which hosts our online store. Shopify is not involved in sales or customer service and bears no responsibility for transactions on our website.

Privacy and Data Protection

We comply with UK GDPR and protect your personal data as outlined in our Privacy Policy. Your data may be processed by Shopify and third-party providers to fulfil your orders. You have rights to access, correct, or delete your data. See our Privacy Policy for full details.

Feedback and Reviews

By submitting feedback, reviews, or suggestions, you grant us the right to use that content for marketing or service improvement purposes. You must not post offensive, misleading, or unlawful content.

Prohibited Uses

• Violating intellectual property rights
• Uploading malicious code or malware
• Spamming or phishing
• Interfering with site functionality or data security

We may suspend or terminate your access if you breach these Terms.

Limitation of Liability

To the maximum extent permitted by law, Mini Cuddles shall not be liable for any unforeseeable indirect, incidental, or consequential damages arising from your use of the site or products purchased. We do not guarantee uninterrupted or error free operation of our website. Nothing in these terms and conditions is intended to exclude or limit any rights that you have as a consumer under UK law, including the Consumer Rights Act 2015, which states that goods must be of satisfactory quality, fit for purpose, and as described.

Indemnity

You agree to indemnify and hold harmless Mini Cuddles and its affiliates from any claims or liabilities arising out of your breach of these Terms or misuse of our Services.

Changes to Terms

We may revise these Terms at any time by posting updates on this page. Significant changes will be communicated in accordance with legal requirements. Continued use of our website constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact Us

Mini Cuddles (FIRST STEPS BABYWEAR UK LTD)
Lewis Building, Bull Street, Birmingham, UK B4 6EQ
care@minicuddles.uk